Services for the public

1.0 Services for the public
    1.1 Bureau du taxi et du remorquage
    1.10 Statement of offence
    1.11 Background checks
        1.11.1 Daycares and CPEs
        1.11.2 Schools and school bus operators
        1.11.3 Businesses and non-profit organizations
        1.11.4 Individuals
    1.3 Prevention
        1.3.1 Personal assault
            1.3.1.1 Psychological violence
            1.3.1.2 Physical violence
            1.3.1.3 Domestic violence
            1.3.1.4 Elder abuse
        1.3.4 Fraud
            1.3.4.1 Credit card
            1.3.4.2 Debit card
            1.3.4.3 Cheque
            1.3.4.4 Counterfeit money
            1.3.4.5 Impersonation
            1.3.4.6 Tax Alert
            1.3.4.7 Tobacco smuggling
        1.3.5 Online safety for children
        1.3.6 Theft
            1.3.6.1 Business
            1.3.6.2 Automatic teller
            1.3.6.3 Home
            1.3.6.4 Motor vehicle
            1.3.6.5 Passport loss
        1.3.7 Poli et Urbain
        1.3.8 Rules and By-Laws
            1.3.8.1 Noise by-laws
    1.5 Community relations
        1.5.1 Community openness
            1.5.1.1 Listening to the public
            1.5.1.2 Cultural communities
            1.5.1.3 Theme weeks
        1.5.2 SPVM policies
            1.5.2.1 Citizen relations policy
            1.5.2.2 Racial profiling
        1.5.3 Community Partnership
            1.5.3.1 Definition of partnership
            1.5.3.2 Surveillance committees
            1.5.3.3 Strategy committee
    1.6 Community involvement
        1.6.2 Activities
        1.6.4 Fondation du SPVM
        1.6.5 Kilimandjaro 2009
            1.6.5.1 The climbers
            1.6.5.2 How you can help
            1.6.5.3 Follow us, step by step
    1.8 9-1-1 Emergency Centre
        1.8.1 9-1-1 Mission
        1.8.2 Dialing 9-1-1 with a cell phone
        1.8.3 Highlights
        1.8.4 Call statistics
        1.8.5 Funding
        1.8.6 History
        1.8.7 Our responders
        1.8.8 Working as a 9-1-1 call dispatcher
    1.9 SPVM boutique
        1.9.1 Office supplies
        1.9.2 Sports articles
        1.9.3 Children
        1.9.4 Souvenirs
        1.9.5 Clothing
        1.9.6 Mugs and glasses

Neighbourhood police

2.0 Neighbourhood police
    2.1 A new generation of neighbourhood police
        2.1.1 Redrawing the police map
        2.1.2 New Neighbourhood Police
        2.1.3 Project-based action module
        2.1.4 Improving Client Services
    2.2 About the neighbourhood police
        2.2.1 Components
            2.2.1.1 Problem solving
            2.2.1.2 Geographic responsibility
            2.2.1.3 Service-based approach
            2.2.1.4 Community partnership
            2.2.1.5 Staff recognition
            2.2.2.1 Objectives
            2.2.2.2 Strengthening the NPSs
    2.3 PDQ directory
    2.4 Opening Hours

Publications and medias

3.0 Publications and medias
    3.1 Media room
        3.1.1 News
        3.1.2 Press releases
        3.1.3 Missing persons
        3.1.4 Wanted persons
        3.1.8 Our team of agents relationnistes
        3.1.9 RSS Feeds
    3.10 Vidéos du SPVM
    3.2 Publications
        3.2.11 Security
        3.2.15 Prevention
        3.2.16 Memorials
        3.2.4 At your Police Service
        3.2.7 SPVM annual review
    3.7 Musée de la police
        3.7.1 About the museum
            3.7.1.1 Mission and objectives
            3.7.1.2 Logos
            3.7.1.3 Board of directors
        3.7.2 Location and access
        3.7.3 Visiting the museum
        3.7.4 Museum archives
            3.7.4.1 Themes
            3.7.4.2 Items on display
            3.7.4.3 Photographs
        3.7.5 SPVM’s past
    3.8 Major Portfolios
        3.8.1 Toward a new generation of neighbourhood police
        3.8.10 Missions extérieures 2008
        3.8.11 The parent, an essential ally
        3.8.12 Back to school
        3.8.13 Pedestrian safety
        3.8.14 Crime Prevention Week
        3.8.15 United without violence
        3.8.16 A message from Yvan Delorme
        3.8.17 Merry Christmas and Happy New Year 2009!
        3.8.18 Youth and the SPVM
        3.8.19 Montréal is safe
        3.8.2 SPVM’s new visual identity
        3.8.20 Opération AXE
        3.8.21 March Is Fraud Prevention Month
        3.8.22 Services d’ordre
        3.8.23 Pedestrians
        3.8.24 Semaine de la police 2009
        3.8.25 New youth section
        3.8.26 Urban brigade
        3.8.27 Programme COOP
        3.8.28 Lutte aux gangs de rue
        3.8.29 Student safety 2009
        3.8.3 Report an incident by phone
        3.8.30 Project Graffiti
        3.8.31 Cross at the right place at the right time
        3.8.32 Unis contre le crime
        3.8.33 Where are you at ?
        3.8.34 Red nose : SPVM proud of the 20 year partnership
        3.8.35 Our best wishes
        3.8.36 Snow removal Operation
        3.8.37 Haitian Earthquake
        3.8.38 2010 Action Plan
        3.8.39 Street gangs - February 2010
        3.8.4 Pedestrian safety campaign
        3.8.40 2009 Road Assessment
        3.8.41 Relations with the public
        3.8.42 Pedestrians : zero accident
        3.8.43 A shared responsibility
        3.8.44 SPVM 2009 Annual Report
        3.8.45 Urban Brigade 2010
        3.8.46 July 2010 Mid-Year Street Gang Report
        3.8.5 Semaine de la Police 2008
        3.8.6 2007 Annual Review
        3.8.7 Éclipse squad
        3.8.8 First anniversary of the Section métro
        3.8.9 Street gangs phenomenon
    3.9 Capsules Info-Crime / ADR

SPVM Profile

4.0 SPVM Profile
    4.1 About the SPVM
        4.1.1 Police officers
        4.1.2 Civilian staff
        4.1.3 Agents de stationnement
        4.1.4 The inspecteurs from the Bureau du taxi et du remorquage
        4.1.5 Brigadiers scolaires
        4.1.6 Cadets
    4.3 Director’s message
        4.3.1 A dedicated team
        4.3.2 Neighbourhood Policing Today
        4.3.3 Montréal-Nord’s Public inquiry
        4.3.4 Montréal is celebrating !
        4.3.5 At the right place, at the right time
        4.3.6 Canadian Firearms Registry
        4.3.7 Director’s wishes
        4.3.8 Mot du directeur à venir
        4.3.9 SPVM Master Plan on relations with the public
    4.4 Mission and values
    4.6 Strategic Planning
    4.7 Commission de la sécurité publique
    4.8 A committed team
    4.9 Organigramme

Careers

5.0 Careers
    5.1 Career prospects
        5.1.1 Police officers
            5.1.1.1 Positions
            5.1.1.2 Professional development plan
            5.1.1.3 Rank
            5.1.1.4 Find out more
        5.1.2 Civilian employees
            5.1.2.1 Positions
            5.1.2.2 Internships
        5.1.3 Police cadets
            5.1.3.1 Program
            5.1.3.2 Activities
    5.2 Selection process
        5.2.1 Police officers
            5.2.1.1 Types of candidacy
            5.2.1.2 Selection criteria
            5.2.1.3 Process
            5.2.1.4 Job application
        5.2.2 Civilian employees
            5.2.2.1 General information
            5.2.2.2 Hiring conditions
            5.2.2.3 Job categories
        5.2.3 Police cadets
            5.2.3.1 Selection criteria
            5.2.3.2 Process
            5.2.3.3 Job application
    5.3 Working conditions
        5.3.1 Police officers
            5.3.1.1 Temporary police officer
            5.3.1.2 Permanent police officer
            5.3.1.3 Auxiliary constable
            5.3.1.4 Family-work balance
        5.3.2 Civilian employees
        5.3.3 Police cadets
            5.3.3.1 Salary
            5.3.3.2 Working hours
            5.3.3.3 Vacation
            5.3.3.4 Leave
    5.5 Recruitment

RSS

98.0 RSS Feeds

7.0 Road Safety
    7.1 Pedestrians
        7.1.1 Safe behaviour
        7.1.2 What to do in an accident
        7.1.3 Traffic signals
        7.1.4 Traffic rules
    7.2 Cyclists
        7.2.1 Safe cycling
        7.2.2 What to do in an accident
        7.2.3 Traffic signals
        7.2.4 Types of bicycle paths
        7.2.5 Traffic rules
        7.2.6 Power-assisted bicycle
        7.2.7 Fixed-gear bicycles
    7.3 Motorcyclists
        7.3.1 Safe motorcycling
        7.3.2 Codes of conduct
        7.3.3 Motorcycle Helmet
        7.3.4 Equipment
    7.4 Drivers
        7.4.1 Safe driving
        7.4.2 New drivers
        7.4.3 Truckers
        7.4.4 What if your car gets stolen
        7.4.5 Traffic signals
    7.5 Prevention
        7.5.1 Driving under the influence
            7.5.1.1 Awareness
            7.5.1.2 Spot checks
            7.5.1.3 Effects of alcohol
            7.5.1.4 Legal consequences
            7.5.1.5 Safe return
            7.5.1.6 Quiz - Driving under influence
            7.5.1.7 Blood alcohol levels
        7.5.2 Seat belts
        7.5.3 Cell phones and driving
        7.5.4  Winter driving
        7.5.5 Hit and run
        7.5.6 Vehicle modifications
        7.5.7 Child seats
        7.5.8 School transportation
        7.5.9 Speeding
    7.6 Police profession
        7.6.1 Neighbourhood road safety officer
            7.6.1.1 Role of the neighbourhood road safety officer
        7.6.2 Marine patrol officer
            7.6.2.1 Role of the marine patrol officer
        7.6.3 Traffic supervisor
            7.6.3.1 Role of the traffic supervisor
        7.6.4 Motorcycle officer
            7.6.4.1 Role of the motorcycle officer
        7.6.5 Collision technician
            7.6.5.1 Role of the collision technician
        7.6.6 Investigator - collision
            7.6.6.1 Role of the collision investigator
        7.6.7 Parking agent
            7.6.7.1  Role of the parking agent
    7.7 2009 Road safety
        7.7.2 2008 Road Assessment
    7.8 Road Safety Campaigns

Police In Action

8.0 Police in action
    8.1 Cavalry
        8.1.1 Description of the unit
        8.1.2 Characteristics of the horses
        8.1.3 Description of horses
        8.1.4 Training
        8.1.5 Services offered
        8.1.6 History
    8.2 Montréal metro
        8.2.1 Roles and responsibilities
        8.2.2 Territory served
        8.2.3 Prevention tips
        8.2.4 Contact us
    8.3 International missions
        8.3.1 Commitment
        8.3.2 Selection
        8.3.3 Training
        8.3.5 International mission – Daily lives
    8.4 Sécurité routière et circulation
        8.4.1 Circulation
            8.4.1.1 Rôle du superviseur de circulation
        8.4.2 Collision - enquête
            8.4.2.1 Rôle de l’enquêteur collision
        8.4.3 Collision - technique
            8.4.3.1 Rôle du technicien en collision
        8.4.4 Motard
            8.4.4.1 Rôle de l’agent motard
        8.4.5 Nautique
            8.4.5.1 Rôle de l’agent patrouilleur nautique
        8.4.6 Sécurité routière
            8.4.6.1 Rôle de l’agent de quartier sécurité routière
        8.4.7 Stationnement
            8.4.7.1 Rôle de l’agent de stationnement
    8.5 Canine unit
        8.5.1 Description of the unit
        8.5.2 Characteristics of the dogs
        8.5.3 Description of the dogs
        8.5.4 Training
        8.5.5 Services offered
        8.5.6 History
        8.6 Fighting Crime
            8.6.1 Sexual Exploitation of Children Unit
            8.6.2 Forensic identification
8.6.2.1 To be an SPVM portraitist
        8.7 Operational planning
            8.7.1 Public Order Section – operations
            8.7.2 Antiterrorism, emergency measures and risk analysis

Business Services

9.0 Business services
    9.1 Conditions
    9.2 Requests for service
    9.4 Accident reports
        9.9.2 Description des conférences